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Hotel Carlos V, Madrid
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Key details
About the Hotel
Master Vitoria Street No. 5,
Madrid,
Spain,
28013,
Community of Madrid
Hotel Carlos V is situated in the historic Centro district of Madrid, offering easy access to major attractions. The property features classical décor, including chandeliers and antique furniture. Its location provides access to vibrant shopping streets and cultural landmarks within walking distance. The hotel primarily caters to tourists seeking comfort and affordability in Spain's capital.
Location
The hotel is centrally located just 10 minutes from Madrid's Royal Palace and 50 meters from the Monastery of the Royal Barefoot Ladies. Public transport links are easily accessible, allowing guests to explore further areas of the city. The Adolfo Suárez airport is approximately 30 minutes away by car or an hour via public transport, making travel straightforward.
Rooms
The hotel comprises 67 air-conditioned rooms, some featuring small balconies. Room decor is simple with classic styling, equipped with amenities such as free Wi-Fi and satellite TV. Options include twin and double rooms, with furnishings designed for comfort. Guests can choose from various rates offering additional perks like complimentary drinks or late check-out.
Eat & Drink
A breakfast service is available, ensuring guests start their day with a hearty meal. The hotel offers a cocktail lounge where happy hour drinks, magazines, and games enhance relaxation. Guests can also enjoy light meals in the cafeteria while taking in views of the nearby pedestrian street. Room service may be available for those preferring to dine in privacy.
Leisure & Business
A small business center is available, featuring two computers and internet access. The hotel's lounge bar provides a serene atmosphere with sofas and large windows, perfect for unwinding. Concierge services assist guests with reservations and local bookings. Additional facilities include laundry services and airport shuttle options, enhancing convenience.
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You can start your day with a buffet breakfast, which costs EUR 9.90 per person per day.
You can start your day with a buffet breakfast, which costs EUR 9.90 per person per day.
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Getting around
A list of all available modes of transport
City Centre
Madrid200 m
Airports
Adolfo Suarez Madrid-Barajas (MAD)
22.9
km
Train
Principe Pio Train Station
1.4
km
Underground
Callao Station200 m
Facilities
The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room
“The room was impeccably clean and well-maintained, which made for a comfortable stay.” view full review
Relaxing Spa
“The spa facilities were serene, and the massage I received was exactly what I needed to unwind.” view full review
Delicious Breakfast
“The breakfast buffet had an array of fresh and tasty options that really set the tone for the day.” view full review
Accessible Amenities
“The accessible facilities were thoughtfully designed, making navigation smooth and easy.” view full review
General
Wi-Fi
Parking
Lift
Services
Room service
Laundry
Dining
Restaurant
Bar/ Lounge area
Buffet breakfast
Room features
Air conditioning
Heating
In-room safe
Media
Television
Telephone
Show more
Location
Master Vitoria Street No. 5,
Madrid,
Spain,
28013,
Community of Madrid
Map view
Master Vitoria Street No. 5,
Madrid,
Spain,
28013,
Community of Madrid
City landmarks
Museum
Prado National Museum
1.4
km
Palace
Royal Palace of Madrid
1.1
km
Plaza de la Independencia
Parque del Retiro
1.7
km
Museum
Museo Nacional Thyssen-Bornemisza
1.1
km
Park
El Retiro Park
1.7
km
Museum
Museo Nacional Centro de Arte Reina Sofia
1.7
km
Public Building
Cybele Palace
1.4
km
Museum
Plaza de Cibeles
1.3
km
Church
Real Basilica de San Francisco el Grande
1.4
km
Garden
Royal Botanical Garden of Madrid
1.6
km
Calle Alcala 42
Circulo de Bellas Artes
930 m
Square
Plaza de Santa Ana
700 m
Calle Ponzano tapas
2.6
km
Museum
Museo de Historia de Madrid
1.0
km
Paseo del Pintor Rosales
Templo de Debod
1.5
km
Church
Catedral de Sta Maria la Real de la Almudena
990 m
Museum
CaixaForum Madrid
1.6
km
Library
Museum of the National Library
1.6
km
Museum
National Archaeological Museum
1.9
km
Paseo del Prado Paseo Del Prado
Paseo del Prado
1.3
km
Museum
Museo Sorolla
2.2
km
Monument
Puerta de Toledo
1.5
km
Calle de Ferraz
Temple of Debod
2.7
km
Nearby
Square
Plaza Mayor
420 m
Square
Puerta del Sol
390 m
Casino
Gran Via
510 m
Church
Convent of the Royal Barefoot Nuns Monasterios de las Descalzas Reales
230 m
Opposite Palacio Real
Plaza de Oriente
590 m
Theatre
Teatro Real
590 m
Church
Iglesia San Gines
190 m
Restaurants
Cafes La Mexicana
40 m
Callejon Preciados 24 Calle Peatonal
Restaurante Puerto Rico
200 m
Calle Chinchilla 2
Cafe Carmen 17
140 m
Calle de Carmen 17
Taberna la Solea
150 m
Calle Mesonero Romanos 6
Coffee and Kicks
210 m
6 Calle de las Navas de Tolosa
Reviews and Ratings
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
convenient location
friendly staff
basic breakfast
poor noise insulation
8.2/10
Great
Rooms
7.7
Location
9.8
Service
8.9
Dining
8.1
Guest reviews
8.2/10
based on 10 reviews
8.1
8.1/10 based on 586 reviews
Robert
United Kingdom,
June
2024
9.0/10
I absolutely loved my stay at this hotel! The location is unbeatable, right in the heart of the old town with all major shops, bars, and restaurants at my doorstep. The rooms were clean and comfortable, offering a peaceful retreat from the lively atmosphere outside. The service was top-notch, with friendly and attentive staff always ready to assist. The dining experience was delightful with a wide variety of options. The facilities were excellent, adding to the overall fantastic experience.
Rooms
9.0
The rooms were clean and comfortable, providing a cozy sanctuary after a busy day exploring the city and facing the street without any noise disturbances.
Service
9.0
The staff was incredibly helpful and welcoming throughout my stay, making me feel truly valued as a guest.
Location
10.0
The hotel's location is a dream for anyone wanting to be at the center of the action, surrounded by fantastic shopping opportunities and within walking distance of Madrid's main attractions.
Dining
8.0
The dining experience was fantastic, with a delicious array of options including a yummy Pork Belly dish that was a standout.
Facilities
9.0
The hotel's facilities were top-notch, providing everything I needed for a comfortable and enjoyable stay.
Nathan
United Kingdom,
April
2024
8.4/10
Staying at this hotel was a mixed experience. While the rooms weren't the most modern and spacious, they were clean and comfy, offering a quiet retreat at the back of the hotel. The service from the friendly and helpful staff made up for any shortcomings in the room size. The location was unbeatable for exploring Madrid, right in the heart of the city's main attractions and amenities. The dining options were ample and satisfying, especially for breakfast. Overall, a decent stay offering good value for money.
Rooms
7.0
The rooms at the back of the hotel, while not the biggest or newest, were clean and comfortable with all the necessary amenities. The bathroom was surprisingly large by European standards.
Service
9.0
The staff, despite my non-Spanish speaking, were uniformly cheerful, friendly, and always helpful, making my stay enjoyable.
Location
10.0
The hotel's location was fantastic, right in the middle of all the best Madrid has to offer, within walking distance to major attractions, shopping areas, and restaurants.
Dining
9.0
The dining experience exceeded my expectations, offering a diverse selection for breakfast including hot and cold items, and organic fruits.
Facilities
7.0
The hotel provided all the necessary facilities for a comfortable stay, though not the most luxurious, still meeting the basic needs of guests.
Andrew
United Kingdom,
February
2024
7.6/10
The hotel boasts a central location, ideal for exploring Madrid's hotspots, with a cozy bar area to relax. However, the noise insulation and breakfast quality left a bit to be desired. Knowledgeable and helpful staff enhance the overall stay.
Rooms
7.0
The room had no view but was surprisingly quiet despite its small size. The room keys were a bit inconvenient, and the elevator had occasional issues on certain floors.
Service
9.0
The staff was friendly and provided valuable suggestions for sightseeing and transportation.
Location
9.0
The hotel is perfectly situated near Puerta del Sol, offering easy access to many attractions, shops, and eateries.
Dining
7.0
The dining experience was satisfactory with some enjoyable meat and cheese options.
Facilities
6.0
The facilities met basic needs, though nothing overly exceptional.
convenient location
basic breakfast
Steven
United Kingdom,
January
2024
8.4/10
I had a pleasant stay at the hotel. The rooms were a bit outdated but clean and comfortable, with no street noise. The service was professional and helpful, making my experience enjoyable. The location was ideal, surrounded by restaurants and a short walk from attractions. The dining experience was nice, offering various choices. Overall, a charming hotel with some small rooms, but very clean and cozy.
Rooms
8.0
The rooms were a bit outdated but clean and comfortable, with no street noise. They were charming although a little small.
Service
9.0
The service was professional and helpful. The staff was friendly and courteous, making my stay enjoyable.
Location
10.0
The location was ideal, surrounded by restaurants and close to attractions, making it a great choice for exploring the city.
Dining
7.0
The dining experience was nice, offering a variety of hot and cold choices.
Facilities
8.0
The hotel facilities were satisfactory, providing everything needed for a comfortable stay.
Charlotte
United Kingdom,
January
2024
8.0/10
My stay at the hotel was a mix of positive and negative aspects. The location was excellent, close to major attractions and with a bustling neighborhood, but the rooms were basic and a bit outdated. The service was attentive and accommodating, although some noisy music during breakfast was a quirky touch. Dining options were satisfactory, and there was a pleasant surprise of fresh cheese bread. Overall, the hotel offered good value for the price paid.
Rooms
7.0
The rooms, although facing the street, were fair for the price paid and the star rating. They were situated on an air well.
Service
8.0
The staff was resourceful and always acknowledged our presence, even midday. They were attentive to our needs.
Location
9.0
The hotel is located in a bustling part of town, very close to a couple of metro stations and within walking distance of major sites.
Dining
8.0
The dining experience provided good choices, and having at least one meal at the hotel is recommended.
Facilities
8.0
The hotel offers in-room safe availability and above-average dining options.
convenient location
basic rooms
John
United Kingdom,
November
2023
9.0/10
I had a pleasant stay at this hotel. The rooms, although in need of redecorating, had all the essentials and were clean and comfortable. The staff were very efficient and friendly, making my experience even better. The location was unbelievably convenient, right near the Puerta del Sol and surrounded by shops, bars, and eateries. The dining options were more than sufficient and located in a fantastic central Madrid spot. Overall, a great value for money choice.
Rooms
8.0
The rooms, which were on the second floor overlooking the street, can use a redecorating but had all the essentials. They were clean and comfortable, equipped with a TV, safe, bath, and shower.
Service
9.0
The staff were very attentive and friendly, providing excellent service from room service to laundry.
Location
10.0
The location was perfect for exploring the 'old town' of Madrid, surrounded by major shops, bars, and restaurants, all with a lively atmosphere.
Dining
9.0
The dining experience was very good with lots of selection, serving as a great start to the day in this fantastic central Madrid location.
Facilities
9.0
The facilities provided everything needed for a comfortable stay, from convenient amenities to a friendly environment.
Michael
United Kingdom,
October
2023
8.8/10
The hotel is right in the heart of the old town, surrounded by the shopping district and within walking distance to all of Madrid's main hotspots and attractions. The rooms, while not so big, are very clean with 4-star hotel equipment. The staff is very courteous and friendly, and the location is excellent for those wanting to be in the middle of it all. The dining experience was wonderful with a variety of delicious Spanish dishes.
Rooms
8.0
The rooms were nice and comfortable, with a modern but small bathroom and a balcony to watch the bustling crowds below. The in-window air conditioner was a bit noisy and struggled to keep the room cold.
Service
9.0
The staff was very helpful and accommodating, making sure my tours were organized smoothly.
Location
10.0
The hotel is literally in the heart of the old town, surrounded by the shopping district and within walking distance to all of Madrid's main hotspots and attractions. It's a great starting point for exploring the city.
Dining
9.0
The dining experience was wonderful with a variety of beverages, Spanish omelet, sausage, chorizo, cereals, pastries, and more. The location in central Madrid made it even more fantastic.
Facilities
8.0
The hotel offers the necessary facilities for a comfortable stay and to meet your needs during your visit to Madrid.
William
United Kingdom,
September
2023
9.0/10
I absolutely loved staying at this hotel! The rooms were nice and comfortable, tucked into small dark courtyards, and the double-paned windows ensured a peaceful night's sleep with no noise from the street. Although the rooms were on the smaller side, the overall experience was delightful.
Rooms
8.0
The rooms were cozy and had all the amenities I needed for a comfortable stay.
Service
9.0
The service was top-notch - the staff were incredibly helpful and friendly, from assisting with tour inquiries to room service and laundry needs.
Location
10.0
The location couldn't be better! Situated right in the heart of the old town, surrounded by the bustling shopping district and within walking distance to all of Madrid's main attractions, including the Puerta del Sol, Royal Palace, and Retiro Park.
Dining
9.0
The dining experience was fantastic with a diverse and delicious selection of Spanish and international dishes, making it one of the best breakfast spreads I've enjoyed in Europe.
Facilities
9.0
The hotel's facilities were great, offering everything I needed for a relaxing and enjoyable stay.
Andrew
United Kingdom,
June
2023
8.4/10
The hotel's location in central Madrid is fantastic, making it ideal for exploring the city. The rooms, although small, are functional and have a few years on them. The service from the staff, especially in the ticket booths, was excellent, with helpful and friendly assistance. The dining experience, including some hot dishes, was excellent as well. The hotel's unbeatable location between Callao and Puerto del Sol metro stations ensures easy travel around the city.
Rooms
7.0
The rooms are small but functional with a few years on them.
Service
9.0
The service from the staff, especially in the ticket booths, was excellent with helpful and friendly assistance.
Location
10.0
The hotel's location in central Madrid is fantastic, perfect for exploring the city with major sites within walking distance.
Dining
8.0
The dining experience, including some hot dishes, was excellent.
Facilities
8.0
The facilities are classic but good.
Albert
United Kingdom,
June
2023
8.6/10
My stay at the hotel was fantastic! The location was perfect, right at the center of Madrid with easy access to key locations. The rooms were cozy and had everything I needed. The service was top-notch, making me feel right at home. The dining experience was good, although nothing out of the ordinary. Overall, a great value for the price.
Rooms
8.0
The rooms were lovely and average in size, with comfortable beds and a handy small fridge.
Service
9.0
The staff was so helpful and attentive, they even remembered my preferences by day two.
Location
10.0
The hotel's location couldn't be better, placing you right in the center of Madrid for easy exploration.
Dining
7.0
The dining was fine, with some tasty options in a lovely old dining room.
Facilities
9.0
The facilities were great, especially the convenience of being on a pedestrian street and next to a major shopping center.
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